Refund Policy
Our Refund Guidelines
This Refund Policy explains the conditions under which refunds may be issued for services offered on AstroMantras.
Refund Policy
At AstroMantras, we are committed to delivering high-quality astrology and spiritual consultation services. Due to the personalized and intangible nature of these services, we follow a strict refund policy.
1. Nature of Services
All services offered on AstroMantras, including astrology consultations, horoscope analysis, and remedies, are based on individual interpretation and expertise. Results may vary from person to person and are not guaranteed.
2. No Refund After Service Delivery
Once a service has been successfully delivered (including consultations, reports, or guidance), no refund requests will be entertained under any circumstances.
3. Eligible Refund Cases
Refunds may only be considered under the following conditions:
- Payment was successfully processed but the service was not delivered.
- Duplicate payment was made due to technical or system error.
- Technical issues from our side prevented completion of the service.
4. Cancellation Policy
Once a booking is confirmed, it cannot be cancelled. However, in exceptional cases, rescheduling may be allowed at our discretion.
5. Refund Processing
Approved refunds (if applicable) will be processed within 7–10 business days. The refund will be credited back to the original payment method used during the transaction.
6. Chargebacks
Initiating a chargeback without contacting our support team may result in suspension of your account and access to our services.
7. Contact for Refund Requests
For any refund-related queries, users must contact our support team with proper transaction details. All requests will be reviewed and processed based on the conditions mentioned above.
8. Policy Updates
AstroMantras reserves the right to modify this Refund Policy at any time without prior notice. Updated policies will be posted on this page.